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Visual Consulting: Designing & Leading Change shows how visual practice can combine with dialogue and change methods to get more creative and sustainable results. The practices can be applied to organizational and diverse, cross-boundary consulting projects.

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Participants monitored a monotonous mock telephone message. Half of the group was randomly assigned to a ‘doodling’ condition where they shaded printed shapes while listening to the telephone call. The doodling group performed better on the monitoring task and recalled 29% more information on a surprise memory test.

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